GENERAL TERMS AND CONDITIONS OF BUSINESS
1. TYPE OF ACCOMMODATION
Complete Rural Accommodation (house not shared) in which only and exclusively the accommodation service is provided.
2. ENTRY/EXIT TIMES
Admission: between 16:00 hrs. and 22:00 hrs.
Departure: before 12:00 hrs. noon.
If you are interested in arriving or departing at a different time, please consult, in each case, this possibility, which will be subject to the entry or departure of other customers for that day, or the payment of an extra amount.
3. NUMBER OF OCCUPANTS
Any excess in the number of occupants (including children) declared in booking, entitles the owner not to allow the entry of undeclared persons, or where appropriate, to proceed to their eviction. Visits must be notified in advance to the owner.
4. METHOD OF PAYMENT
The total amount of a stay is always prepaid. A 40% deposit will be required to confirm a reservation, and the rest will be paid on your entry into the house.
5. CANCELLATION CHARGES
- No cancellation fee: if the reservation is cancelled more than 30 days before the planned arrival date.
- 10% of the total amount of the reservation: when the reservation is cancelled between 30 and 15 days prior to arrival.
- 15% of the total amount of the reservation: when the reservation is cancelled between 15 and 7 days prior to your arrival.
- 20% of the total amount of the reservation: when the reservation is cancelled during the 7 days prior to your arrival.
- 40% of the total amount of the reservation: when the reservation is cancelled during the 3 days prior to your arrival.
6. PROPERTY ALTERATIONS
For reasons of force majeure, the owner reserves the right to replace the contracted accommodation with other accommodation of similar characteristics.
If the client does not accept the alternative offered, the owner will reimburse the client the amounts paid on account and the reservation will be cancelled.
Si el cliente no aceptara la alternativa ofrecida, el propietario reembolsará al cliente las cantidades abonadas a cuenta y la reserva quedaría anulada.
Included in the price of the accommodation are all applicable taxes, the normal consumption of water, gas, electricity and heating; towels, sheets and blankets or duvets; and the cleaning of the house prior to occupancy, but not during your stay.
The first load of firewood is included in the price of the accommodation, for additional loads of firewood please consult with the manager
9. OWNER MAINTENANCE
The owner or manager will take care of the good condition of the facilities and will always be available to immediately correct any incident that may occur.
10. CUSTOMER RETENTION
The user is obliged to make appropriate use of the property and its facilities and to return the house in the same conditions of order and cleanliness.
11. SWIMMING POOL
Our accommodations in Quesada (Jaén) do not have their own swimming pool. They can use public swimming pools that are very close to them. The cost of entry to the pool will be borne by the customers.
The swimming pool of the Rural House Sierra Alcaide (Zagrilla Alta – Priego de Córdoba) is of exclusive and free use for the clients. The property is not responsible for possible accidents related to the improper use of the pool.